SHIPPING

Shipping Methods

We offer two shipping methods:

  • Standard Shipping: This option is available for both Australian and international orders.
  • Express Shipping: Choose this method for quick delivery within Australia only.

Estimated Shipping Times

  • Standard Domestic Shipping: Expect your order to arrive within 2-5 business days (shorter time frame for metro areas)
  • Standard International Shipping: International orders typically arrive between 5-10 business days.
  • Express Domestic Shipping: For express within Australia, your order will arrive within 1-3 business days.

Shipping Locations

Our reach extends across Australia and beyond. We offer international shipping, with the exception of Sudan and Russia due to our courier having restrictions to these regions.

Shipping Costs

Shipping costs vary based on your chosen shipping method and location. To provide clear and accurate pricing, these costs are calculated during checkout. We do offer free shipping

  • FREE Express shipping for all Australian orders over $99.
  • FREE International shipping for all orders over $199.

Order Processing

We understand the excitement of waiting for your new items. That's why we strive to process orders promptly, within 1-2 business days

Order Tracking

We make it easy to track your order throughout it's journey to you.

  • Upon placing an order, you'll receive a confirmation email.
  • When your package is on its way, another email will follow, containing your tracking number.
  • For added convenience, you can track your parcel by signing up to the Shop app.

Shipping Restrictions

Currently, products from THE SAIKYO PANTRY are only available for shipping within Australia. We are also unable to ship any products to Sudan and Russia due to courier restrictions in these regions.

If you have any more questions or need assistance, don't hesitate to contact our customer support team info@houseofsaikyo.com. We're here to ensure your shopping experience is as fun and carefree as possible.